The 20 Elements of ISO 9000

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The 20 Elements of ISO 9000

January 01, 2000

The 20 Elements of ISO 9000

  • Management Responsibility
  • Quality System
  • Contract Review
  • Design Control
  • Document and Data Control
  • Purchasing
  • Control of Customer Supplied Product
  • Product Availability and Traceability
  • Process Control
  • Inspection and Testing
  • Control of Inspection, Measuring and Test Equipment
  • Inspection and Test Status
  • Control of Nonconforming Product
  • Corrective and Preventive Action
  • Handling, Storage, Packaging, Preservation and Delivery
  • Control of Quality Records
  • Internal Quality Audits
  • Training
  • Servicing
  • Statistical Techniques


    Source: The ISO 9000 Book, 1994.

    Also See:


    Delcor's Quality Journey

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