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A Lesson Learned from the Builder of the Year

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A Lesson Learned from the Builder of the Year


June 16, 2012

We can all relate to great leaders, but we may fail to note what makes them so.  Harry Truman is quoted as saying, “Not all readers are leaders, but all leaders are readers.”  Such is the case with last year’s Professional Builder Magazine’s Builder of the Year, DSLD Homes and their leader Saun Sullivan who is a prolific reader.  His reading titles could be classified as the home building industry’s must read list, and he shares these gems with many (thanks Saun!).

It takes time to read and learn new ideas, and time is a valuable commodity, but effective leaders make this time to grow their skill set.  While almost all company leaders put lofty company earning goals out there, it is the smart leaders that know “earning” only comes before “learning” in the dictionary!  In home building, learning precedes earning.

In my view, DSLD became Professional Builders Magazine’s Builder of the Year, Builder Partnerships “Highest Distinction in Customer Satisfaction” recipient, and Louisiana’s fastest growing builder by virtue of this “learning before earning” mentality.  DSLD has also learned what works in their marketplace in terms of product, place, price, promotion and customer satisfaction.

Yep, Harry Truman nailed most of it...leaders are readers.  The only part Truman missed was that in our industry, readers are winners, too!  This week’s management meeting question: “Does our company leadership embrace a ‘readers are leaders’ philosophy, and if so, what lessons can they share with their peers and staff?”   

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Written By

Charlie Scott has over 30 years of homebuilding industry experience including front line roles as new home Salesperson, Builder, Quality Assurance, VP of Operations and EVP/minority owner. As an industry consultant, he’s worked with hundreds of home builders to improve their operational excellence. He also has evaluated more than 40 home builders as a National Housing Quality Award (NHQA) Examiner and was inducted into the NHQA Hall of Fame.

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