PB September 2003

While the land buy sets the stage for profit potential, direct construction costs are the major variable that actually determines what the profit will be

WCI Communities achieved the first U.S. gold-level certification from the Audubon Signature Cooperative Sanctuary Program at its Raptor Bay Golf Club in Florida.

Simplifying the purchase process and delivering quickly on warranty service build trust and satisfied customers.

7 best practices that lead to superb customer satisfaction

Eight weeks after closing, Maryland builder Marvin Ausherman schedules a single day when all trades return to wipe out warranty list items.

Simonini Builders still understands the impact of a phone call from the top guy to a trade contractor to move a warranty item off a customer’s list

Profitable insights from this year's winners - including what makes them so good

Above all else, determine two factors during the feasibility or “free look” period of a land purchase agreement

Look past the accomplishments on a job candidate’s résumé and explore the stuff that never gets bullet-pointed: failures, mistakes and bad decisions.

Pulte’s customers get personal treatment that beats that of most small custom builders.