Customer Satisfaction


Become a Member

Subscribe to Pro Builder for unlimited access

Subscribe



Advertisement
Customer Satisfaction

Improving Customer Service After Closing

Get out in front of repairs after move-in to keep homeowners happy and the word about your home building business positive

Leadership

Even Flow: The Heartbeat of a Production Builder

Learn to speak the language of even flow and the slot system for more efficient production, greater profitability, and improved customer satisfaction

Sales + Marketing

How to Deliver a Five-Star Experience for Your Customers

Take these steps to keep referrals up, customer trust high, and feedback positive

Planning + Development

BuildTools Provides the Solution for Managing Demanding Clients

Platinum Series Homes needed a system to stop losing money on change orders. BuildTools centralized critical project details to improve client relations and their bottom line. 

Building Technology

KB Home Launches AI-Powered Chatbot for Customers

KB Home announced its launch of an AI chatbot platform aimed at answering home shopper questions, offering personalized information, and…

Digital Marketing

Tips for Using 3D Digital Models to Visualize and Sell Homes

Home builders that are using 3D design tools share their advice on selling homes using virtual models

Codes + Standards

Why Are Building Codes Important?

Building codes not only provide a standard benchmark contractors must meet, they also establish a building’s safety and energy performance for years to come

Quality Matters

Why Compact Duct Layouts for HVAC Make Sense

The approach shown here for HVAC duct layouts is a win-win: It saves money and reduces homeowner complaints about indoor comfort

Customer Satisfaction

Home Builder as Concierge, Delivering Customer Service Excellence

Your ability to deliver a positive, personalized customer experience is a critical driver in sales

Customer Satisfaction

Creating a Culture of Customer Commitment

You have to walk the talk if you expect employees to truly value customer satisfaction

Create an account

By creating an account, you agree to Pro Builder's terms of service and privacy policy.


Daily Feed Newsletter

Get Pro Builder in your inbox

Each day, Pro Builder's editors assemble the latest breaking industry news, hottest trends, and most relevant research, delivered to your inbox.

Save the stories you care about

Lorem ipsum dolor sit amet lorem ipsum dolor sit amet lorem ipsum dolor sit amet.

The bookmark icon allows you to save any story to your account to read it later
Tap it once to save, and tap it again to unsave

It looks like you’re using an ad-blocker!

Pro Builder is an advertisting supported site and we noticed you have ad-blocking enabled in your browser. There are two ways you can keep reading:

Disable your ad-blocker
Disable now
Subscribe to Pro Builder
Subscribe
Already a member? Sign in
Become a Member

Subscribe to Pro Builder for unlimited access

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.