Customer Satisfaction

house plan review on jobsite with three subcontractors

Why Compact Duct Layouts for HVAC Make Sense

Court_gavel

Home Builder Sues Customer For $550,000 After Negative Online Review

Optimize your website for more revenue and happier customers

3 Ways to Optimize Your Website for Greater Revenue and Happier Customers

star rating for customer satisfaction and a great customer experience

How Do You Measure the Customer Experience?

Home builders have potential to be disruptors, like Amazon drone delivery disrupting retail

The Amazon of Home Building—or How to Disrupt the Industry

There are commonsense ways to get hot water to your hot water tap faster in new homes.

Reducing Hot Water Wait Time

customer feedback emoji, illustration by ink drop/ stock.adobe.com

Mastering Customer Feedback—More Important Than Ever

construction worker holding spirit level

Construction Quality = Customer Satisfaction

Bed in room with open window

'Regretfully Yours': Top First-Home Regrets by Generation

the road to a great customer journey

Road Map for a Great Customer Journey

Value engineering graphic

Putting the Value Back in Value Engineering

mold growing on petri dish

5 Steps to Proper Mold Removal

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