Construction Quality
Honorable Mention: Doing It Right the First Time
Keystone Custom Homes keeps its trades accountable to "doing it right the first time," demonstrating that the pen is mightier than the saw in ensuring construction quality
Honorable Mention: Human Touch
Best Practices
From Trash to Treasure: How Builders Can Limit Construction Waste
Helpful ideas builders can use to put jobsite waste to work and limit the amount of construction waste they send to the landfill
Product Review: Software
Customer Satisfaction
Leading the Way to Better Customer Service
Many home builders invest in customer service training for their staff, but they will always fall short if the company's leadership doesn't model attitudes and behavior