Business Excellence Consulting LLC
President

Denis Leonard has a degree in construction engineering an M.B.A. and a Ph.D. in quality management. Denis is a Fellow of the American Society for Quality, a Certified Quality Manager, Auditor and Six Sigma Black Belt. He has been an Examiner for the Baldrige National Quality Award Board of Examiners a Judge on the International Team Excellence Competition and a Lead Judge on the National Housing Quality Award.

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February 01, 2016

I thought Id provide a generic job description for a Quality Manager for any of you out there creating a new role in this area or wanting to update your current job description.

January 14, 2016

Here is a link to an overview of the National Housing Quality Award 2017 

Scopes of Work are a key tool in ensuring Quality Management in a building company. Here are a series of links to Scopes and Checklists that can help you create or improve your Scopes.

Those following the teachings of quality gurus such as Deming, Juran and Feigenbaum and implementing quality culture, tools and techniques are following approaches t

“Benchmarking is the search for those best practices that will lead to superior performance of the company” Robert Camp

There is nothing more rewarding for a company or organization than a industry recognised award for quality and excellence.

The 2016 National Housing Quality Award recipients are:

Veridian Homes, Madison WI, Gold

This is an interesting study which provides a great reflection on the industry and the impact of Quality and the barriers we need to consider and address to ensure we can leverage Quality Managemen

This years National Housing Quality Award recipients will be honored at Professional Builder Magazines Housing Giants Leadership Conference at the Arizona Biltmore in Phoenix AZ on October 21s

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January 2016

This Month in Professional Builder

Features

Homebuyers on the hunt are obsessed. Here’s how your website can capitalize on their drive and focus

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