Building Materials
What to Select? Wood vs. Engineered Lumber
For years, builders have used traditional lumber to build homes, but ever since engineered wood products came into the picture, builders have been left wondering, Which one do I use for my projects?
Why Employee Satisfaction?
Reaching Move-Up Buyers
The problem with plan According to the builder, Juniper Hill is currently selling at $425,000 in Charles Town, W.V. Although the plan currently has some weak spots, the price needs to increase when built in the next location, Loudoun County, Va., which means the plans need to be adjusted to make this happen.
The Customer Delight Honor Roll
Beauty, Brains and Brawn
Customer Satisfaction
Customer Feedback: The Test Kitchen
A lot of home builders are giving themselves heartburn by insisting on more survey responses when accurate results can be obtained from a much smaller number of returned questionnaires. Why the focus on quantity vs. quality?