Touchpoints, commonly defined as any direct employee interface with the customer, have become the latest topic for builders who have grabbed a seat at the customer delight cafe.
COVID-19 may be easing its grip on the U.S. after a disastrous two years, but lingering supply chain disruptions have builders holding onto their pandemic business tactics
If you're running a home building company and believe numbers equal truth, think again. Numbers do, in fact, lie. But there are ways to achieve more reliable business metrics
Don’t let the current hype about single-family B2R communities obscure the need to create long-term sustainability and asset value
NAHB’s Housing Developments podcast explores potential solutions for a frenzied post-pandemic business environment