Customer Satisfaction

The Estridge Companies in mid-February unveiled a design studio and corporate headquarters in an unusual place — a mall — giving the company a new way to brand itself in the communities it…

This magazine, its competitors, and even this column have had an awful lot of good news like this to relate the past couple of years. In fact, the J.D.…

 

Paul Cardis

Whether builder, supplier, manufacturer or trade, you get letters from time to time. And you probably get more negative than positive — that’s the nature of the beast.

But if you are like most of us, your…

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