If you do the right thing, your customers will be satisfied -- but you need to ask some tough questions first.

Home builders that focus on increasing customer satisfaction also get more referrals.

Leaders need to engage their people, be good listeners and set the right example.

The most successful rental projects today offer desirable locations, sophisticated design and a robust amenity package.

The majority of builders say they would be building and selling more homes today if funding was more readily available, according to Professional Builder's latest reader survey.

Proponents of building information modeling software, like Warren Buffett, say now's the time for home builders to adopt the technology

Home builders can offset cost premiums for going green by following these best practices from the NAHB Research Center.