Claes Fornell: Customer Science
Swedish-bred Claes Fornell, director of the National Quality Research Center at the University of Michigan, exhibits little of the reserve often attributed to his countrymen.
Paco Underhill: Shopping Behavior
Relentless focus on buyer behavior has been a 20-year devotion for New York-based consultant and author Paco Underhill. Like a naturalist observing the wild, Underhill and a staff of correspondents follow shoppers through stores and capture their movem...
Andersen Windows
The 200 Series Narroline gliding patio door has narrower door panels for a larger glass area. Offered in two panel configurations to fit six rough-opening sizes, the product also features a clear pine interior and Perma-Shield exterior cladding in whit...
William McDonough: Eco-Effectiveness
Architect William McDonough is a radical. He also is lauded as a pioneer in sustainability, representing ideals admired by green builders.
David Weekley: Human Accounting
Home building is a unique business. Consider the assets most other producers list on their balance sheets: physical facilities, manufacturing equipment, warehouses, etc. Now do the same exercise for most home builders.
Weather Shield
The company now offers laminated glass as a specification option in various product lines.
Delta Faucet
Venetian Bronze is a nonglossy finish available on both the Delta Victorian and Delta Select Providence Classic and Williamsburg Classic lines.
Randy Jackson: Grayfield Villages
Wherever you go in America, strip malls are part of the landscape. That is the beauty of Randy Jackson’s proposed housing solution for land-strapped Orange County, Calif. If it works there, it probably will work in many other places.
New Urbanism
Andres Duany and Elizabeth Plater-Zyberk: Home/Work
If you think Andres Duany and Elizabeth Plater-Zyberk are interested only in peppering the landscape with re-created 19th century villages, guess again.