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PB February 2002

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PB February 2002


Claes Fornell: Customer Science

Swedish-bred Claes Fornell, director of the National Quality Research Center at the University of Michigan, exhibits little of the reserve often attributed to his countrymen.

Paco Underhill: Shopping Behavior

Relentless focus on buyer behavior has been a 20-year devotion for New York-based consultant and author Paco Underhill. Like a naturalist observing the wild, Underhill and a staff of correspondents follow shoppers through stores and capture their movem...

DuPont

With nine new colors for 2002, Corian solid surfaces now come in 100 colors.

Andersen Windows

The 200 Series Narroline gliding patio door has narrower door panels for a larger glass area. Offered in two panel configurations to fit six rough-opening sizes, the product also features a clear pine interior and Perma-Shield exterior cladding in whit...

William McDonough: Eco-Effectiveness

Architect William McDonough is a radical. He also is lauded as a pioneer in sustainability, representing ideals admired by green builders.

David Weekley: Human Accounting

Home building is a unique business. Consider the assets most other producers list on their balance sheets: physical facilities, manufacturing equipment, warehouses, etc. Now do the same exercise for most home builders.

Weather Shield

The company now offers laminated glass as a specification option in various product lines.

Delta Faucet

Venetian Bronze is a nonglossy finish available on both the Delta Victorian and Delta Select Providence Classic and Williamsburg Classic lines.

Randy Jackson: Grayfield Villages

Wherever you go in America, strip malls are part of the landscape. That is the beauty of Randy Jackson’s proposed housing solution for land-strapped Orange County, Calif. If it works there, it probably will work in many other places.

New Urbanism

Andres Duany and Elizabeth Plater-Zyberk: Home/Work

If you think Andres Duany and Elizabeth Plater-Zyberk are interested only in peppering the landscape with re-created 19th century villages, guess again.

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