Setting a New Customer Standard
Winners of the NRS Award show how your company can create customer delight.
Cedar Knoll: Anticipating Buyer Behaviors
Exceeding customer expectations is the key to high satisfaction scores. That's why personal relationships with buyers are just as important as quality control.
A Tale of Two Elizabeths
Take a good look at your sales force. Spend some time considering how they affect your firm.
Get Surreal!
Contemporary architecture returns to production-built housing, when a GIANT models an entire village in Orange County, Calif., after the shacks of an old mining town.
Part Two... Exit Strategy
Most successions have the owner remaining active for a specified period of time.
The New ABCs for HVAC
By taking advantage of the accessible spaces in open-web joists or raised ceilings, HVAC and other utilities can be easier to install and accessible for future repairs and upgrades.
Appliances that Make Homebuyers Say ''Wow!''
Builders who choose appliances on price alone may be overlooking powerful profit opportunities, such as packaging and marketing unique features, upgrades and innovative placement.
Housing Policy
As builders, we believe that every American should have the opportunity to live in a decent and affordable home. And although the nation has made great progress, much remains to be done.
Las Vegas is Hissing
That sound you hear is hot air leaking from the glitter capital's housing price balloon; it is not that of a national bubble bursting.
Business Management
Home Building: Are These Transactions or Relationships?
Is home building a transaction environment or a relationship business? Talk to a lot of new-home buyers and they make clear it's a totally transaction business
