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Customer Satisfaction
Referral Factors: Deliver Exceptional Customer Service and the Referrals Will Follow
7 best practices that lead to superb customer satisfaction
High-Performance Homes
Seeing the Value in Optimum Value Engineering
OVE and advanced framing techniques help builders reduce the amount of lumber used while maintaining structural integrity. They not only lower costs but also improve the thermal performance of buildings
Business Management
Diversify Your Investments
Builders who put many of their investment eggs into the housing basket might suffer significant (and disproportionately large) losses when, and if, the housing markets turn down
Business Management
How to Monopolize Your Market
The home building game is like America's favorite board game
How to Use Percentage-of-Completion Accounting
In the simplest sense, a ratio of the percentage of completion is determined and applied to the expected gross profit on the contract to determine the gross profit and revenue to be recognized in the financial statements.
Kitchen
Kitchen Design Do's and Dont's
After designing hundreds of kitchens for builder and consumer clients, designer Julie Howes of The Strober-Haddonfield Group has created a list of kitchens do's and don'ts to ensure customers get a safe space with just the right look
New Urbanism
New Roads for New Urbanism
One the biggest challenges facing advocates of New Urbanism is how to keep vehicles moving through narrow, pedestrian-oriented streets and alleys
Moisture Management
Mold: A Growing Concern
From damp Delaware to dry Denver, home builders are struggling with rising risk related to mold
Codes + Standards
The Birth of Building Codes
Never let it be said you can’t learn something in sixth-grade social studies — no matter what your age
Solid Foundations, or Why Builders Need to Stay Involved
Concrete examples of why builders should stay involved in the construction process from start to finish