Human Resources
The Link Between Employee Motivation and Loyalty
Successful employee retention can be attributed to the time taken to determine whether a candidate will thrive in the organization
Cool Roofs in Dark Shades
Cool roofs — roofs that use reflective materials to limit solar heat gain — can cut cooling loads by up to 20 percent. Conventional cool roofs have light-colored surfaces with colors that work well on commercial facilities with flat or low-sloped roofs. But homeowners prefer darker colors for their steep-slope roofs, leaving them without a cool-roof option — until now.
A Sales Agent Named Stella
The entire company, starting at the top, needs to demonstrate consistent behaviors that will make difficult decisions easy for employees.
Loyal Customer Rally
Satisfied customers need to be converted into loyal customers since loyalty can translate into a steady stream of customer referrals.
Not Like the Others
Home builders have always faced competition, but as the industry has increased in sophistication, the competition has increased significantly. It's easy to succeed against fly-by-night operators as long as you don't compete on price. It's much more difficult to compete against quality competition that offers good craftsmanship, meets customer demand and delivers strong customer service.
Building Bench Strength in Sales
Too often, the right people in the wrong jobs make it hard for builders to work efficiently and profitably. To run an effective team, managers need to examine the entire system by which they hire, train, manage and reward their players.
The Importance of Time Management
Three industry professionals share their best practice ideas for effective time management.
A Neighboring Solution
The New Jersey Department of Community Affairs, in concert with more than 20 philanthropic foundations, has found a solution to an age-old builder problem: create a sense of community between existing neighbors, city officials and developers.
