Job Description for a Quality Manager
Thoughts on how to create a generic job description for a Quality Manager at a home building company
Blogs related to Quality Management in Professional Home Building and Remodeling Business.
What and where to improve?
What and where do I start to improve? This is a common question and while we need to balance the cost and impact to identify the real…
Construction company views on ISO9001 in the UK
A UK study of those using the ISO9001 Quality Management System in the construction industry had a number of interesting findings that provide key…
Mental blocks to creativity
Often the main block to creativity is actually a mental block. Thoughts or comments such as these can stop creativity in its tracks.
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How consistent is your business?
When was the last time you did some walk arounds in your business, asked your customer service or construction teams some basic questions, spoke…
Opportunities: November is World Quality Month
November is World Quality Month and November 10th is World Quality Day ! This can be a great opportunity to leverage local and regional events.…
Increasing Sales & Revenue: NHQA Winners 2011-2012 Achieving Performance Excellence
In this economy these builders are growing sales, expanding into new markets and achieving 100% customer satisfaction! They are building…
Learning from the dysfunctional
The vast majority of what is written about management and business is about excellence, those people and organizations that excel. Little is…
Change, short and sweet
"It is not necessary to change. Survival is not mandatory."--W. Edwards Deming
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Simple and fun introduction to lean concepts: Thinking outside the dome
Using Lean concepts can be very powerful; the trick is using them correctly. In an earlier blog I discussed ‘Lean and Six Sigma in Construction’ (…
Video and product list for the All American Home
Building a home made entirely from American made products from the nails to the bathtub was achieved by Bozeman, Montana builder Anders Lewendal.…