Quality Management

BIM is technology which can be of enormous help. It can of course be a great tool to help us integrate for example design and estimating. It should also become a critical tool for communication with the client,…

So often I hear builders say that quality may work in manufacturing plants, but not out here building homes. Well of course it does work, but hearing that from a successful builder is ideal. Here is a link to a short…

While dining at a restaurant recently I was asked by the waiter how my meal was and if there was anything that could be improved. The meal and service were wonderful and I had only one minor suggestion. But I did end…

While all builders are trying to become leaner, more innovative and customer focused to impact the bottom line, we should not forget about reaching out to our trades. Our partners are crucial and remember they are…

Measure twice and cut once. I think that is probably the first thing I ever learnt in construction and I learnt it as a kid listening to my Dad and Uncle while they reviewed plans in the evening and worked on site…

In the wake of Steve Jobs retirement announcement as CEO, Apple shares fell by 5%. For most people Apple is Steve Jobs, so that’s not a surprise. He is staying on in a leadership role, can you imagine the fall if he…

From Cargill to Caterpillar, from Motorola and Boeing to Ritz Carlton they all use the Baldrige Criteria to successfully drive performance excellence at a world class level. They are not alone, healthcare, education…

A hotspot is a recurring problem, by focusing on the top ranking hotspot with corrective and preventive action they can be reduced or eliminated allowing you to move to addressing the next ranking issue. These might…

Here are some interesting results from a 2011 survey by the Baldrige Performance Excellence Program. 

% Agree or Strongly Agree
As it plans for the future my organization asks for my ideas 49%…

When we talk about sustainable home building we focus on energy efficiency and green.

But another level of sustainable building is ensuring that every component of the home was locally or at least Made in the…

The SMART acronym is an excellent way to evaluate your goals and objectives.

Are they Specific, Measurable, Attainable, R

Disorganized and untidy job sites are covered with destroyed or damaged materials, reflect chaos between trades, reduce productivity and send the message to those homeowners beside and near your homes under…

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