Weekley Fine-Tunes Customer Satisfaction Measures
When David Weekley Homes won the NHQ Award in 1993, the Houston-based firm set benchmarks for gathering data to measure the strength of customer relationships.
Create Spaces with Buyer Built-In
One prominent trend for the last few years has been the rise of specialty rooms, which fit into the broader construction category of built-ins.
Buyers Watch Homes 'Grow' on Web
Robinson Development inc. of roselle, Ill. Has found a new marketing twist for the Internet, and buyer response has been extremely positive.
Mercedes' Training Pays Off
No company ever worked harder to achieve an NHQ Award than Melbourne, Fla.-based Mercedes Homes.
The case for Expanding Low-Income Crdit Program
An important provision of tax legislation recently passed by congress would expand funding for the Low-Income housing Tax Credit (LIHTC) program, spurring the creation of 28,000 additional units of affordable rental housing every year.
Business Management
New Horizons for Quality
A revolution is upon the home building industry, driven by leaders who are employing new management strategies with exceptional business results.
Triple Crown Sets Mark for Public Responsibility
Small and midsize builders are often at a disadvantage in competition with the high-powered national cmpanies invading their markets with increasing frequency.
Flood's Co. Virtual Deck Stainer
Builders and consumers can try out colors on a virtual deck at the Flood Co.’s web site, www.floodco.com.
