Here are some interesting results from a 2011 survey by the Baldrige Performance Excellence Program. 

When we talk about sustainable home building we focus on energy efficiency and green.

But another level of sustainable building is ensuring…

The SMART acronym is an excellent way to evaluate your goals and objectives.

Are they Specific, M…

Disorganized and untidy job sites are covered with destroyed or damaged materials, reflect chaos between trades, reduce productivity and send the…

We spend a lot of time and effort training our teams and developing them in our culture and so the retention and ongoing development of our talent…

The construction industry dramatically impacts the environment, with buildings consuming 17 percent of the world’s fresh water, 25 percent of its…

One of the keys to a successful builder and home is a strong set of scopes of work

I am not a car nor am I a piece of meat, so please don’t service or process me, I am a customer! But those terms and attitudes still exist.

How well are your values, policies and strategic drivers deployed within your organization?

To consider this let use quality management as…

There are 4 key areas that make up the Quality Management Environment.

• Core Values
• Corporate Strategy
• Quality…